Privacy Policy

This Privacy Policy explains how RodeoSlot collects, uses, stores, shares, and protects personal data when you visit the website, create an account, use the platform, make deposits or withdrawals, contact customer support, take part in promotions, or otherwise interact with the services.

RodeoSlot is committed to handling personal data fairly, lawfully, and transparently in line with the United Kingdom General Data Protection Regulation, the Data Protection Act 2018, and, where relevant, the Privacy and Electronic Communications Regulations. This Privacy Policy is intended for users in the United Kingdom and should be read together with the site’s Terms and Conditions, Cookie Policy, and any game-specific or bonus-specific terms.

The services are strictly intended for adults aged 18 and over. RodeoSlot does not knowingly collect or process personal data from anyone under the age of 18. Age and identity checks may be carried out before account activation, before a deposit or withdrawal is processed, during ongoing account monitoring, or whenever required for legal, regulatory, fraud prevention, anti-money laundering, or responsible gambling purposes.

By using the website, you acknowledge that your personal data may be processed as described in this Privacy Policy.

1. Who We Are

For the purposes of applicable data protection law, RodeoSlot is the controller of the personal data collected through the website and related services, except where this Privacy Policy states otherwise.

If you have any questions about this Privacy Policy, your personal data, or how RodeoSlot handles information, you may contact:

Email: [email protected].

Where required by law, RodeoSlot may also appoint a data protection contact, representative, or data protection officer. If such an appointment is made, the relevant contact details may be published on the website or provided upon request.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

the RodeoSlot website;.
account registration forms;.
identity, age, affordability, and verification checks;.
deposits, withdrawals, and payment processing;.
customer support communications;.
promotional and marketing activity;.
responsible gambling tools and interactions;.
fraud prevention, anti-money laundering, and security checks;.
cookies and similar technologies;.
any other direct interaction with RodeoSlot in connection with the services.

This Policy does not apply to third-party websites, payment providers, game studios, social media platforms, or external services that may be linked to or integrated with the website. Those third parties may process your information under their own privacy notices, and users should review them separately.

3. Personal Data We Collect

RodeoSlot may collect, use, store, and transfer different categories of personal data, including the following:

Identity Data

full name;.
date of birth;.
gender, where provided;.
username or account ID;.
nationality, where required for compliance purposes;.
copies of identity documents, such as passport, driving licence, or other official ID.

Contact Data

residential address;.
billing address;.
email address;.
telephone number.

Account Data

login details;.
password hashes and authentication data;.
account preferences;.
account status;.
verification status;.
communications and support history.

Financial and Transaction Data

deposit and withdrawal history;.
payment method details;.
masked card information;.
e-wallet identifiers;.
bank account details where needed for withdrawals;.
transaction amounts in GBP (£) or other supported currencies;.
records relating to chargebacks, reversals, or disputed payments.

RodeoSlot may support payment options commonly used in the United Kingdom, including Visa, Mastercard, PayPal, Neteller, Skrill, Paysafecard, Apple Pay, Google Pay, and bank transfer. Payment details are processed only to the extent needed to complete transactions, comply with legal obligations, prevent fraud, and maintain accurate financial records.

Technical Data

IP address;.
browser type and version;.
operating system;.
device identifiers;.
language settings;.
time zone;.
log files;.
referring URLs;.
website navigation data;.
cookie identifiers and similar tracking information.

Usage Data

pages viewed;.
time spent on the site;.
clicks, interactions, and navigation paths;.
games played;.
betting or gameplay activity;.
bonus use;.
login and logout records;.
account session history.

Compliance and Verification Data

source of funds information;.
source of wealth information;.
identity and address verification documents;.
affordability or financial vulnerability data where required;.
anti-money laundering screening results;.
sanctions and politically exposed person screening results;.
safer gambling interaction records;.
self-exclusion and cooling-off records;.
evidence submitted during account reviews.

Marketing and Communications Data

your preferences for receiving marketing;.
records of consent or opt-out;.
survey responses;.
feedback, reviews, and promotional participation data.

Special Category or Sensitive Data

In limited circumstances, RodeoSlot may process data that is treated as sensitive under applicable law, for example information linked to health, vulnerability, or addictive behaviour, where this is necessary for responsible gambling, customer protection, compliance with legal obligations, establishment or defence of legal claims, or another lawful basis permitted under data protection law.

4. How Personal Data Is Collected

RodeoSlot may collect personal data:

directly from you when you register, verify your account, make a deposit, request a withdrawal, contact support, or use the website;.
automatically through cookies, server logs, analytics tools, and similar technologies;.
from payment service providers and fraud prevention providers;.
from identity verification, KYC, AML, sanctions, and age verification service providers;.
from gambling exclusion databases or responsible gambling tools, including GamStop where applicable;.
from public records, regulators, law enforcement agencies, and dispute resolution bodies;.
from marketing partners or affiliates, where permitted by law;.
from group companies, contractors, and service providers that support the operation of the platform.

5. Lawful Bases for Processing

RodeoSlot processes personal data only where a lawful basis applies under UK data protection law. Depending on the circumstances, processing may be based on one or more of the following:

Contract

Processing is necessary to take steps at your request before entering into a contract, or to perform the contract with you. This includes creating and managing your account, allowing gameplay, processing deposits and withdrawals, delivering bonuses, responding to account requests, and providing customer support.

Legal Obligation

Processing is necessary to comply with legal and regulatory obligations. This includes obligations relating to age verification, anti-money laundering, fraud prevention, safer gambling, self-exclusion, record-keeping, complaints handling, regulatory reporting, and cooperation with competent authorities or the UK Gambling Commission.

Legitimate Interests

Processing is necessary for RodeoSlot’s legitimate interests, provided those interests are not overridden by your rights and freedoms. These interests may include:

operating, securing, and improving the website and services;.
preventing fraud, bonus abuse, collusion, money laundering, and other unlawful or unfair activity;.
protecting business operations, staff, users, and platform integrity;.
monitoring gameplay and transaction patterns;.
enforcing terms, bonus rules, and account restrictions;.
handling disputes and defending legal claims;.
performing internal reporting, analytics, and service optimisation.

Where legitimate interests are relied upon, RodeoSlot aims to balance business needs with user privacy rights.

Consent

Processing may be based on your consent, particularly for direct marketing, optional cookies, or other processing where consent is legally required. You may withdraw consent at any time, but withdrawal will not affect the lawfulness of processing carried out before withdrawal.

Vital Interests, Public Interest, or Legal Claims

In limited cases, processing may also be necessary to protect vital interests, perform tasks required in the public interest, or establish, exercise, or defend legal claims.

6. Purposes of Processing

RodeoSlot may use personal data for the following purposes:

to register and maintain user accounts;.
to verify identity, age, address, payment details, and eligibility;.
to prevent underage gambling and ensure access is limited to persons aged 18+;.
to process deposits, withdrawals, refunds, chargebacks, and payment checks;.
to provide games, promotions, loyalty features, and account functionality;.
to administer bonuses, wagering requirements, and promotional rules fairly and transparently;.
to detect fraud, suspicious activity, collusion, multiple accounts, chargeback abuse, and bonus abuse;.
to comply with anti-money laundering, counter-terrorist financing, sanctions, and know-your-customer obligations;.
to monitor gambling behaviour and carry out safer gambling or customer interaction measures;.
to apply responsible gambling tools, including deposit limits, session reminders, cooling-off periods, and self-exclusion;.
to support GamStop-related processes where applicable;.
to send service communications, transaction confirmations, policy updates, security alerts, and account notices;.
to respond to customer support requests, complaints, and disputes;.
to improve website functionality, game offering, security, and user experience;.
to conduct analytics, audits, testing, and internal reporting;.
to send promotional communications where permitted by law or where you have consented;.
to comply with legal requirements, court orders, regulatory requests, and licence conditions;.
to protect the rights, property, and safety of RodeoSlot, its users, and third parties.

7. Age Verification and Safer Gambling

RodeoSlot is an adult-only gambling service. No person under 18 may register or use the platform.

To comply with legal and regulatory requirements and to support safer gambling, RodeoSlot may:

verify your age before allowing gambling activity or financial transactions;.
request documents proving your identity, age, or address;.
suspend or restrict access until verification is completed;.
monitor account activity for indicators of gambling harm, unusual spending, or risk patterns;.
keep records of self-exclusion, cooling-off, affordability assessments, and safer gambling interactions;.
use data to apply deposit limits, reality checks, or other player protection controls;.
direct users to responsible gambling support services such as BeGambleAware, GamCare, and GamStop.

If RodeoSlot reasonably believes that a user is under 18, the account may be suspended, reviewed, and closed, and any related action may be taken in accordance with applicable law, regulatory requirements, and the site’s terms.

8. Direct Marketing

RodeoSlot may send marketing communications by email, SMS, push notification, telephone, or other permitted channels where:

you have provided consent; or.
the law otherwise allows such communications.

Marketing may include news about games, promotions, offers, tournaments, product updates, and related services. You can opt out of marketing at any time by using the unsubscribe link in an email, changing your account settings where available, or contacting [email protected].

Even if you opt out of marketing, RodeoSlot may still send non-promotional service messages that are necessary for account administration, legal compliance, responsible gambling, security, or transactional purposes.

9. Cookies and Similar Technologies

RodeoSlot may use cookies, pixels, tags, SDKs, local storage, and similar technologies to:

make the website function properly;.
remember preferences and login sessions;.
keep the website secure;.
analyse traffic and performance;.
personalise content and promotions;.
measure campaign effectiveness;.
prevent fraud and misuse.

Some cookies are strictly necessary for the operation of the website and do not require consent where permitted by law. Other cookies, such as analytics or advertising cookies, may be used only with your consent where required.

You can manage cookie preferences through the website’s cookie banner or your browser settings. Disabling certain cookies may affect functionality, account access, or site performance.

10. Sharing Personal Data

RodeoSlot may share personal data where necessary with:

payment processors, banks, card schemes, and e-wallet providers;.
identity, age, address, AML, sanctions, and fraud verification providers;.
hosting, cloud, cybersecurity, analytics, CRM, and IT support providers;.
game providers, platform providers, and back-office service partners;.
customer support, communications, and marketing service providers;.
legal, compliance, audit, and professional advisers;.
regulators, governmental bodies, law enforcement agencies, and courts;.
responsible gambling and exclusion scheme providers, including GamStop where relevant;.
affiliated companies or prospective purchasers in connection with a merger, financing, acquisition, restructuring, or sale of business assets.

RodeoSlot does not sell personal data to third parties. Where data is shared, it is done on a need-to-know basis and subject to appropriate contractual, technical, and organisational safeguards.

11. International Transfers

Your personal data may be transferred to, stored in, or accessed from countries outside the United Kingdom.

Where an international transfer takes place, RodeoSlot will seek to ensure that appropriate safeguards are applied in accordance with UK data protection law. These safeguards may include:

transfer of data to a country that benefits from an adequacy decision or adequacy regulation;.
use of approved standard contractual clauses, the UK Addendum, or other recognised transfer tools;.
reliance on another lawful transfer mechanism permitted by law.

By using the services, you acknowledge that some suppliers or partners involved in payment processing, fraud screening, cloud hosting, customer support, analytics, or platform services may operate internationally.

12. Data Security

RodeoSlot uses appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

Security measures may include:

encryption in transit and, where appropriate, at rest;.
access controls and role-based permissions;.
multi-factor authentication for administrative access where appropriate;.
monitoring of systems and logs;.
fraud detection tools;.
staff confidentiality obligations;.
incident management procedures;.
data minimisation and retention controls.

No online platform can guarantee absolute security. Users are responsible for keeping login credentials confidential and for notifying RodeoSlot immediately if there is any suspected unauthorised access to an account.

13. Data Retention

RodeoSlot keeps personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, anti-money laundering, dispute resolution, safer gambling, and reporting obligations.

Retention periods may vary depending on the type of data and the purpose of processing. For example, some account, transaction, identification, and compliance records may need to be kept for a number of years after account closure in order to meet legal or regulatory obligations or to resolve claims and investigations.

When personal data is no longer required, RodeoSlot may securely delete it, anonymise it, or otherwise render it inaccessible, unless continued retention is required or permitted by law.

14. Your Rights

Subject to applicable law, you may have the following rights in relation to your personal data:

the right to be informed about how your data is used;.
the right of access to a copy of your personal data;.
the right to request rectification of inaccurate or incomplete data;.
the right to request erasure in certain circumstances;.
the right to request restriction of processing in certain circumstances;.
the right to object to processing based on legitimate interests or direct marketing;.
the right to data portability, where applicable;.
the right to withdraw consent where processing is based on consent;.
the right not to be subject to a decision based solely on automated processing, including profiling, where such a right applies.

These rights are not absolute and may be limited where RodeoSlot is legally entitled or required to continue processing personal data, for example to comply with gambling regulation, anti-money laundering obligations, fraud prevention duties, legal claims, or public interest requirements.

To exercise your rights, contact [email protected]. RodeoSlot may request proof of identity before acting on a request.

15. Complaints

If you have concerns about how your personal data is handled, RodeoSlot encourages you to contact [email protected] first so the matter can be reviewed and addressed.

You may also have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom if you believe your data protection rights have been infringed.

16. Third-Party Services and Links

The website may contain links to third-party websites, software, payment services, game content, or social media channels. RodeoSlot is not responsible for the privacy practices, content, or security of external services that are not controlled by it.

Users should review the privacy policies of third-party providers before submitting personal data or using third-party functionality.

17. Automated Checks, Profiling, and Monitoring

RodeoSlot may use automated systems and human review together to assess transactions, account behaviour, device usage, verification outcomes, and gameplay patterns for purposes such as:

fraud detection;.
anti-money laundering controls;.
payment risk review;.
account security;.
bonus abuse prevention;.
multiple account detection;.
responsible gambling and harm prevention.

Where such processing significantly affects you, RodeoSlot will seek to ensure that appropriate safeguards are in place as required by law, which may include the ability to request human review where applicable.

18. Changes to This Privacy Policy

RodeoSlot may update this Privacy Policy from time to time to reflect legal, regulatory, operational, technical, or business changes. The latest version will be published on the website and will take effect from the date shown on the page unless stated otherwise.

Where changes are material, RodeoSlot may take additional steps to bring them to your attention, such as posting a notice on the website or sending an account communication.

Users should review this Privacy Policy periodically to stay informed about how personal data is handled.

19. Responsible Gambling Information

RodeoSlot supports responsible gambling and expects users to gamble only if they are 18+ and in control of their play.

If gambling stops being fun or feels difficult to manage, users may wish to make use of available responsible gambling tools, including:

deposit limits;.
cooling-off periods;.
self-exclusion;.
account closure options;.
reality checks and session controls, where available.

Support may also be available from:

GamCare: 0808 8020 133.
GamStop for self-exclusion in the United.

20. Contact

For any privacy-related query, data request, or concern about this Privacy Policy, contact:

RodeoSlot Support.

Email: [email protected].

By continuing to use the services, you confirm that you have read and understood this Privacy Policy.